-News Release-
As the now-downgraded Hurricane Isaias exits the state, Georgia Power continues to assess and repair damage caused by high winds, fallen trees and heavy rain across much of the state. Since the storm entered the state overnight, Georgia Power has restored power to more than 60,000 customers. As of 10 a.m. on Saturday, approximately 56,000 customers were without power due to the storm. Safe and efficient restoration progress is made possible through the hard work of repair crews as well as “smart grid” technology that enabled remote restoration and switching in many locations, even while the storm was underway.
Georgia Power’s Process for Efficient Storm Response
Damage assessment is an essential part of efficient restoration and marks the first phase of the restoration process once the storm has left impacted areas. Damage assessment teams enter the field first to inspect and detail the scene, and note if there are downed lines, trees, or other debris obstructing access. These teams are followed by repair crews depending on the amount of damage and access to the area.
Georgia Power reminds customers that dangerous conditions still exist following a storm, and to always heed the advice of local, state, and federal emergency authorities in storm-affected areas.
Safety Tips for Customers and Crews
Georgia Power urges customers to prioritize safety during severe weather and provides the following tools to stay connected and informed.
- Watch for Georgia Power crews working across the state. If you must be on the roads, please move over one lane for utility vehicles stopped on the side of the road – it’s the law in Georgia.
- Never touch any downed or low-hanging wire. If you must be outside today, be mindful of storm debris, watch for and avoid downed wires, and avoid flooded areas, standing water or saturated ground where downed power lines may be present.
- Never pull tree limbs off of power lines yourself. Customers should call 911 or Georgia Power immediately if they see a fallen or low-hanging power line.
- Take care if using a portable generator. Follow all manufacturer’s instructions, avoid using generators in enclosed spaces and be mindful of electrical safety. Click here for more safety tips.
Stay Connected & Informed:
- Outage Alerts – Customers subscribed to our free Georgia Power Outage Alert service will receive personalized notifications and updates via text message. Check that your contact number is up to date to receive the latest information.
- Social Media – Follow Georgia Power across Facebook, Instagram and X for storm tips, outage updates, customer service and more.
- Outage & Storm Center – Available at www.GeorgiaPower.com/Storm, customers can visit this site to check their contact information is updated to receive Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can also report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938.
- Outage Map – Housed within the Outage & Storm Center, Georgia Power’s interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times. The map is updated regularly from teams in the field.
- Georgia Power Mobile App – Download the Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go.
